On weekdays (except holidays / weekends), the payment process is completed on the day before 12:00 pm Korea time, and delivery takes about 3 ~ 7days.
(There may be a slight delay in delivery depending on the situation of the courier service.)
1. When returning due to your simple remorse
It is possible to return within 7 days after receiving the goods. After checking the goods receipt, the inspection period is about 3 ~ 7 days from the next day. The round-trip courier service will be borne by the customer. If you would like to return it, please contact Customer Center at [031.846.1223] and we will inform you more details.
2. When returning a product with a simple mind change of the customer(You must attach a photo to prove the defective product.)
It is possible to exchange / return within 7 days from the date of shipment, and JSOOP will pay the courier service. Customer Center [031.846.1223] Please contact us and we will help you for more information.
※ If you pay by credit card, it will take about 7 ~ 10 days after the return is completed. (The actual refund date may vary depending on the credit card company.)
※ If you pay by bank transfer or account transfer A refund will be issued on Tuesday and Thursday after the return is completed. (Refunds can be processed only if you leave the bank name, account number, and account holder name correctly.)